Kílala Lelum Urban Indigenous Health
and Healing Cooperative


Outreach Manager in Relational Care (0.8 FTE)

We are seeking someone passionate about promoting health and wellness equity in Vancouver’s Downtown Eastside (DTES) to join Kilala Lelum’s Relational Care Program in the role of Outreach Manager. The Relational Care (RC) program aims to provide access to food security, nursing and allied healthcare services, and Elder-led cultural care to members of Kilala Lelum. There are approximately 300 members on the food security program and 50 members enrolled in medication management/case management services in Relational Care. Our aim is to provide healthcare services through an outreach-based, culturally-safe, trauma-informed, member-centered, and harm reduction approach. The RC Outreach Manager will support Outreach Workers by overseeing case management, managing internal and external referrals, and liaising with leadership about communication and education.

Job Summary:

The Relational Care Outreach Manager, supported by an integrated health service team, will provide excellent culturally-safe care to members accessing the Relational Care space for food, medicine, and cultural connections. The Relational Care space is open 365 days a year from 08:30-1:30 for daily breakfast and lunch. The Outreach Manager role is integral in providing leadership to a team of Outreach Workers and works alongside/in conjunction with Nurses, Kitchen staff, and the Relational Care Lead.

Responsibilities as an Outreach Worker:

Responsibilities as a Manager:

Qualifications & Skills:

Working Conditions:

Supervision Provided:

This position is supervised by the Relational Care Lead and receives support from the RC Nursing Manager, Administrative Lead, and Executive Director.

Additional Information:

To Apply:

Please send a resume and cover letter to [email protected] by January 5, 2024. Your cover letter should clearly articulate why you are interested in this role and working with Kilala Lelum, how your background is a good fit for this specific role and our organization, and your current availability and desired schedule. Incomplete applications (those without cover letters) will not be considered.