Social Navigator/Allied Lead (0.8 FTE)
We are seeking an individual who is passionate about promoting health and wellness equity in the Downtown Eastside (DTES) to assist the Kilala Lelum Health Centre in the role of Social Navigator/Allied Lead. Kilala Lelum aims to provide access to decolonized primary care, Allied Health services, and Elder-led cultural care to new and existing members of the Health Centre through an outreach-based, culturally-safe, trauma-informed, member-centered, and harm reduction approach.
The Social Navigator/Allied Lead (0.8 FTE) will provide guidance, advocacy, and leadership to an multidisciplinary team that includes Social Navigators (our reimagined version of social workers), Counsellors, Dieticians, and Outreach Workers. As Lead, this role will engage with and help administer a recently awarded grant (Reaching Home) and support/oversee the new positions associated with this funding. This role will also provide direct care activities to a small caseload of members within an integrated health service delivery model.
- Coordinate and/or attend relevant meetings, including:
- Weekly Social Navigation team meetings
- Monthly Allied Canoe meetings
- Monthly Kilala Lelum Leads meeting
- Monthly 606 Powell Street meeting as representative of Relational Care
- 2 Kilala Lelum Board meetings per year as representative of Allied Health
- Ensure Allied Canoe is adequately represented at aforementioned meetings; ensure relevant stakeholders are informed of meetings’ outcomes and deliverables.
- Liaise and maintain relationships with Leads/Managers across various service providers in the DTES and beyond, including housing providers and social and health service providers that Kilala Lelum collaborates with on an ongoing basis.
- Serve as primary point of contact for interdisciplinary members of Allied Health team (Counsellors, Social Navigators, Outreach Workers); reassign and escalate concerns as needed.
- Prioritize and complete deliverables assigned to Allied Health, including actionables relating to the 606 space; delegate responsibilities as required.
- Support staff, execute deliverables, and complete reporting associated with the Reaching Home grant.
- Create time and space to adequately debrief and support Kilala Lelum Allied Health staff through ethically distressing decision-making.
- Create, develop, and assist with processes, policies, and programs that involve Allied Health, the 606 space, or Kilala Lelum as necessary.
- Answer questions relating to budgets, spending, and resource allocation; support Kilala Lelum’s Administrative/Accounting team in developing structure for spending.
- As a Social Navigator:
- Care for members and families who are adversely affected by the social determinants of health and who experience health challenges including chronic disease, substance use, and mental illness.
- Coordinate a plan of care and support transitions between services; demonstrate a comprehensive knowledge of other health disciplines and their roles in care.
- Act as a resource for the Kilala Lelum team by providing information and support based on theory and practice related to members’ complex health care needs.
- Provide direct care activities such as psycho-social assessing, planning, implementing, evaluating, and documenting client care.
- Establish, maintain, and enhance therapeutic relationships based on respect, cultural safety, trauma-informed practice, and harm reduction principles.
- Complete wellness checks, document relevant information, and escalate within care teams as necessary.
- Perform emergent or time-sensitive care as required, including appointment accompaniments.
Qualifications & Skills:
- Bachelor of Social Work required and/or Master of Social Work strongly preferred, plus two (2) years of recent related experience in Vancouver’s DTES providing care through a holistic mental health, substance use, and primary care lens; or an equivalent combination of education, training, and experience.
- Current full registration with the British Columbia College of Social Workers.
- Preference will be given to candidates with Indigenous ancestry.
- Desire to work with the residents of the DTES and provide exceptional service.
- Ability to be culturally safe and culturally appropriate with KL members.
- Ability to work both independently and collaboratively, and maintain good working relationships within the team and with community partners.
- Ability to communicate effectively, both verbally and in writing.
- Experience with EMR databases, preferably OSCAR, would be beneficial.
- Knowledge of appropriate acts, including the Mental Health Act, Adult Guardianship Act, and Public Health Act, as they relate to the rights and obligations of members and staff.
- Ability to navigate complex provincial government systems such as BC Housing and the MSDPR.
- Demonstrated commitment to culturally-safe, trauma-informed, member-centered, harm reduction and equity-oriented practices.
- Experience and knowledge of Indigenous peoples and Indigenous culture would be extremely beneficial. Completion of a cultural competency course or willingness to participate required.
Primary location will be 606 Powell Street in Kilala Lelum’s Relational Care space with the opportunity to work remotely where possible.
This position will receive support from members of the Allied Health team, including Social Navigators and Counsellors, as well as the Primary Care Co-Leads, Administrative Co-Leads, and Executive Director.
- Ideal start date as soon as possible with sufficient training.
- Ideal days of work to be determined with successful candidate to meet requirements of 0.8 FTE (32 hours per week).
- Hourly salary will be based on the Health Sciences Professional Grid, commensurate with local health authorities.
- Priority will be given to candidates who are Indigenous.
- Successful candidates will be required to complete a Criminal Record Check.
- Robust extended health and dental benefits.
Please send a resume and cover letter to firstname.lastname@example.org. Your cover letter should clearly articulate why you are interested in this role and working with Kilala Lelum, how your background is a good fit for this specific role and our organization, and your current availability/desired schedule. Incomplete applications (those without cover letters) will not be considered. Applications will be accepted until the position is filled.