Cultural Wellness Worker (0.8FTE)
We are seeking an individual who is passionate about promoting health and wellness equity in the Downtown Eastside (DTES), to join our Cultural Wellness Program. This program provides Elder-led cultural wellness care for new and existing members of the Kilala Lelum Health Centre and the Downtown Eastside community (DTES), through an culturally-safe, trauma-informed, member-centered, and harm reduction approach.
The Cultural Wellness Worker (CWW) is an integral part of the Cultural Wellness team, working directly with the Program Manager, Elders + Knowledge Keepers, Peer Support Workers, and community partners. The program employs a spectrum of in-clinic (group and 1-1), outreach, and virtual approaches, as well as outings (ex: land-based teachings, medicine harvesting, community gatherings, and ceremonies) to connect our members, staff and community members with culture-based health and wellness supports.
The Cultural Wellness Worker (CWW) performs a combination of duties to deliver cultural wellness care including: building relationships and supporting members to access care through community outreach, acting as an Elders + Knowledge Keepers Assistant to ensure they are cared for and supported in their work through Kilala Lelum, and facilitating outings and events. The Cultural Wellness Worker (CWW) also performs a range of logistical support (ex: food preparation, preparing and caring for medicines and cultural materials) and some basic administrative and communication duties (ex: data entry, making posters).
- Establish relationships with new and existing Kilala Lelum members, and the broader DTES community to provide culturally safe, kind and empathetic support
- Provide care, support, and assistance to our circle of Elders + Knowledge Keepers by building safe and trusting relationships, to ensure their wellness is taken care of in their work for Kilala Lelum. Follow cultural practices and protocols related to caring for Elders + Knowledge Keepers and assisting their work, through a humble and respectful practice.
- On designated days, act as the Elders + Knowledge Keepers Assistant (main point-person and support for the Elders + Knowledge Keepers) in their provision of group cultural wellness services. Build relationships with each Elder to determine what types of supports and assistance works best for them, including: greeting them when they arrive on site; preparing and providing for them in terms of food/drinks, cultural materials and medicines; arranging all the logistics for their groups such as video-conferencing and room set-up, being present in the group for any support needs that emerge, and follow-up debriefing.
- Assist with the planning, organization, and delivery of cultural wellness outings and events (ex: land-based teachings, medicine harvesting, community gatherings, and ceremonies), and virtual initiatives.
- Perform outreach and engagement for the cultural wellness program by facilitating cultural activities and information-sharing in partner programs, and providing 1-1 accompaniment and relationship-building services to new and existing members.
- Work with the MOAs and Cultural Program Manager to assist the Elders + Knowledge Keepers with 1:1 appointments, documentation on the clinic EMR, and making referrals and follow-up appointments.
- Collect and maintain program data for monitoring and evaluation, and assisting with progress reports as per agreements with funders.
- Manage and operate program equipment (including digital devices), and maintain clinical, cultural and non-clinical materials and supplies.
- Distribute harm reduction and other supplies (food, socks, etc.), support with referrals and connections to other community services and supports.
- Develop and maintain collaborative relationships with other Indigenous health & social services partner organizations, local First Nations, and wider Indigenous communities.
Qualifications & Skills:
- Familiarity in working with Indigenous Elders + Knowledge Keepers, with knowledge of cultural protocols and Indigenous approaches to wellness.
- Minimum of a Post-Secondary Diploma or equivalent, with preference for social services, community health, Indigenous studies, or the like. Equivalent learning experiences, especially in cultural spaces and relationships considered and encouraged. Please explain in your Cover Letter how your education or learning background has prepared you for this role.
- Minimum of one year of work experience in a health or social service environment (ex: health centre, outreach, housing, community services) that serves Indigenous community members and/or communities with multiple barriers to health and wellness equity.
- Desire to work with the residents of the Downtown Eastside (DTES) and bring cultural wellness services to people with multiple barriers to health and wellness equity, including ongoing substance use.
- Ability to work both independently and collaboratively, and maintain good working relationships within the team and with community partners.
- Training and ability to manage aggressive behaviour and use non-violent crisis intervention and behavioural management techniques. Experience working with people with mental health and substance use an asset.
- Excellent organizational skills and time management.
- Ability to communicate effectively, both verbally and in writing.
- Good computer skills with strong willingness to learn, including: word processing, email, social media communication, posters, video-conferencing, spreadsheets and/or Electronic Medical Records (EMR).
- Demonstrated commitment to culturally-safe, trauma-informed, member-centered, harm reduction, and recovery-oriented practices.
- Experience and knowledge of Indigenous peoples and Indigenous culture would be extremely beneficial. Completion of a cultural competency course or willingness to participate required.
Some administrative and preparation work will be performed at the Kilala Lelum Health Centre, with mobile and outreach services performed in and around the Downtown Eastside community. Working schedule is generally eight hour shifts on weekdays from 9am-5pm (days to be determined) with some evening and/or weekend shifts for outings and events (approximately 1x per month), based on programming needs.
This position is supervised by the Program Manager – Cultural Wellness Program, and will receive support and mentorship by the in-clinic Medical Office Assistant team, the Administrative Lead, the Primary Care Co-Leads, and the Indigenous Health Lead.
- Successful candidates will be required to complete a criminal record review check
- Competitive salary and extended health benefits
- Kilala Lelum Health Centre is committed to equity and diversity, and we encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or membership or self-identification as an First Nation, Metis, Inuit, or Indigenous person.
Please send a RESUME and COVER LETTER by Thursday, August 13th, 2020 @ 4pm to firstname.lastname@example.org. Your COVER LETTER should clearly articulate why you are interested in this role and working with Kilala Lelum, and how your background is a good fit for this specific role and our organization. Incomplete applications will not be considered.